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I am ready for a challenge

Hi, I'mBertin Jacobs

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Profile

I'm a Planner, Engineer, Architect & Developer from Johannesburg, South Africa. My passion is technology that change lives ... Technology as a Purpose!

On a day-to-day base I define, plan, architect, implement and test solutions across platforms to solve various business requirements. Taking ownership of the solution to provide future consultation and technology roadmaps. I also need to maintain vendor relationships, manage budgets and ensure system integrity via capacity planning. My current portfolio is within the charging, sales and distribution, value added services and mobile payment space.

Name : Albertus Johannes Jacobs (Bertin)
Date of birth : August 13, 1985
Address : 1176 Maritz Close, 24 Rundu, Roodepoort, South Africa
Email : info@bertinjacobs.com
Phone : +27 83 222 9140
Skype : bertin.jacobs
Interest : full-time
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Technical Skills

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95%
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Soft Skills

100%
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70%
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95%

Experience

Specialist: Charging Systems / Service Delivery @ MTN South Africa

Jan 2017 - Present

End-to-end service delivery specialist across multiple systems.

  • Manage resource’s skills, time allocation and project assignments  
  • Presenting technical advancements and capabilities of systems
  • Customer requirements analysis and consulting
  • Define, manage, design, implement and test functional requirements
  • Define future technical road-maps for multiple systems
  • Virtualisation of existing environments
  • System documentation and training 
  • Vendor management and relationship
  • Incident, Event and Change Management

Accomplishments

  • Virtualisation of Token based billing to reduce infrastructure cost.
  • Reduced fraud on a billing system by 18%
  • Define and implemented the mobile money solution for recharges
  • Revived existing system by presenting use cases to the business team
  • Drive business decision on a new solution across MTN Group

Engineer: Systems @ MTN South Africa

Jul 2013 - Dec 2016

End-to-end service delivery across recharge platforms. 

  • Presenting technical advancements and capabilities of systems
  • Business requirements analysis and consulting
  • Define, manage, design, implement and test functional requirements
  • Product/System Ownership
  • Align environments with company strategies and best practices
  • Capacity and budget planning
  • System documentation and training 

Accomplishments

  • Re-design main USSD application.
  • Enabled ABSA bank to sell data via their digital platforms
  • Design and implementation of loan airtime and 
  • Created new acceptance testing procedures

Graduate Engineer @ MTN South Africa

Feb 2013 - Jun 2013
  • System documentation
  • Capacity based planning
  • ATP and E2E Testing
  • Incident and event management
  • Manage customer related queries

Accomplishments

  • Defined documentation templates to be used within the team

Junior Database Manager and Software Development @ University of Pretoria - Genetics Lab / Equine Research Centre

Jan 2012 - Jan 2013
  • SQL database programming and managing
  • PHP and web design
  • Software development and application
  • Server and user access management
  • Software and network support
  • Quality documentation and training
  • System design and integration

Accomplishments

  • Developed an application called Rhodis to assist the lab against rhino poaching
  • Developed an application to record and store information regarding African Horse Sickness

Student Control and Instrumentation Engineering @ WSP Projects SA (Pty) Ltd

Jan 2011 - Feb 2011
  • PLC Programming
  • Technical documentation
  • Functional Report writing
  • Site Visits
  • SCADA programming

Lab Assistant (Residences) @ University of Pretoria - Department of Information Technology

Jan 2007 - Jan 2012
  • Hardware support and maintenance
  • Monitoring of labs (determine maintenance and support requirements) 
  • Basic Networking support 
  • Casting of labs and managing computer availability for students during this period
  • Training of junior staff members
  • Software support (Windows 7, Vista, XP, Macintosh, Novell Client)
  • Application support (Windows and MS Office)
  • User support (Hardware, Software, Networking, Printing)

Accomplishments

  • Worked as Lab assistant whilst completing my Engineering degree
  • Proposed, presented and implemented Windows 7 across all residence computer labs

Education

BEng (Electronic) @ University of Pretoria/Universiteit van Pretoria

2004 - 2011

Final Year Project:
Project in Artificial Intelligence, Robotics for RoboCup 2011.
Only South African University to have a full working team in 2011.

Relevant Modules:
Design and Manufacturing (Obtained mark of 86% for User Interface design and Programming)
Project Management
Specialization in Microprocessor Programming
Digital Systems
Control Systems
Analog Electronics
Advanced Electronics
Automation

Relevant Organisations:
4 years head of Marketing and Charity for KruisJool (Rag Organisation)
Praise and Worship Band Leader

Academic @ Hoërskool Wolmaransstad

1999 - 2003

Wolmaransstad High School (Matriculated in 2003 with a average of 73%)

Subjects:
English Higher Grade - A
Computer Science Higher Grade - A
Technical Drawing Higher Grade - A
Physical Science Higher Grade - B
Mathematics Higher Grade - C
Afrikaans Higher Grade - C

Leadership and Awards:
SRC (Prefect)
Two Afrikaans Expo Gold Medals in the Computer Programming Category
First place locally in Computer Olympics
Trophy for best male debater for 5 years

Certifications

ITIL FOUNDATION - PEOPLECERT

IT Infrastructure Library (ITIL) is the most widely accepted approach to IT Service Management (ITSM) in the world.

AMAZON WEB SERVICES: ESSENTIALS - TORQUE-IT

Amazon Web Services (AWS) are leaders in cloud computing solutions and provide IT infrastructure in the form of online web services.

TOGAF 9 CERTIFICATION - THE OPEN GROUP ARCHITECTURE FORUM

The Open Group Architecture Framework (TOGAF) is a framework for enterprise architecture that provides an approach for designing, planning, implementing, and governing an enterprise information technology architecture

Awards

TADHack-2016-Global-3